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Onboard Service (Onshore & Offshore)

For over 44 years, ZMS has earned reputation as a Turnkey Solution Provider in the MENA & Asian region, rather than a traditional service provider unlike our competitors. ZMS is synonymous with the quality service, and we take pride in providing cost effective solutions with attention to quality and high engineering standards. We are committed to adhere to highest level of safety standards and protection of environment. Professional factory trained engineering team is our main asset, which is available 24/7/365 to serve our clients, whether it is online support, consultation, retrofit solutions, new build packages, repairs or integration.

We are proud to announce that our rate of first time fix is one of the highest in the industry in the region and we have won several accolades to reflect our success as the most distinguished ones by our principals.

Our onboard services (Onshore or Offshore) include but not limited to are listed as below

  • Supply & Installation
  • Warranty & Post sales service
  • Repair of existing equipment
  • System integration
  • Turnkey Solutions (Navigation, Communication, IT and Automation)
  • New build and retrofit projects.
  • Service Centre of Excellence - Kelvin Hughes
  • Global Installation & Service partner - KA/KU/C BAND - Inmarsat, Onenet, Navarino, Marlink, ITC, MT and many more
  • Major Service Centre MENA Region - Intellian Technologies

ZMS Service Department thrives to deliver

  • 24/7 online technical support
  • Proper assessment of the job & excellent preparation prior to attendance
  • Minimum engineering time onboard without compromising quality & workmanship
  • Quality assurance during the whole service cycle till the case is closed
  • Regular internal training to enhance the technical skills of Technical team
  • Enhance the life cycle of the equipment on board
  • Cost effective solution
  • Recommendations to enhance equipment based productivity